Account Director
Remote
Full Time
Mid Level
About Heller, Inc.
Heller is the agency with HEART. We are a pharmaceutical and medical device marketing agency headquartered in sunny San Diego while employing virtually across the US. We are a fully remote company in search of the brightest minds in marketing! We work closely with a number of clients that span a broad range of specialties, including ophthalmology, dermatology, aesthetics, sexual health/diagnostics, and more. We pride ourselves on delivering extraordinary creative campaigns that the agency, the client, and the audience can all rally behind. In 2021 Heller was named in the Medical Marketing & Media (MM+M) 2021 Best Places to Work small agency category. We offer a competitive benefits package as well as an employee approach to culture, attitude, and accountability rooted in integrity and corporate transparency. Heller is founded on 3 main principles: Do great work; be great to work with; and put people first. Learn more about Heller at: http://www.helleragency.com.
Title: Account Director
Reports to: VP, Client Services
Position Summary:
The Account Director is responsible for managing high revenue accounts and supervising her/his account teams and their resources. Central to the Account Director's responsibility is fostering strong client relationships, ensuring strategic integrity, and training the account team in this regard. The individual is responsible for development of ongoing business on their accounts.
General and Daily Responsibilities:
Competitive Compensation Package
Immediate 401k matching and 100% paid healthcare benefits
Generous PTO package, 11 observed holidays, and 12-weeks paid Parental leave
End of year bonus eligibility
100% Remote
Flexible Schedules
Strong company culture
Fun virtual office environment & annual in-person company retreat
What Makes Us Look Twice:
Thrive in an environment of autonomy and trust.
Are excited about finding fresh solutions to age-old challenges.
Appreciate wit, spirited banter, and camaraderie between like-minded souls.
Have spent enough time at agencies to know what you don’t want and what you do.
Is looking for a place to call home and grow.
Heller is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and compensated fairly without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, pregnancy status, marital status, military or protected veteran status, genetics, or any other characteristic protected by law. This position is not restricted solely to the responsibilities listed above, and the scope and responsibilities are subject to change. A pre-employment background check is required as a condition of employment.
Heller is the agency with HEART. We are a pharmaceutical and medical device marketing agency headquartered in sunny San Diego while employing virtually across the US. We are a fully remote company in search of the brightest minds in marketing! We work closely with a number of clients that span a broad range of specialties, including ophthalmology, dermatology, aesthetics, sexual health/diagnostics, and more. We pride ourselves on delivering extraordinary creative campaigns that the agency, the client, and the audience can all rally behind. In 2021 Heller was named in the Medical Marketing & Media (MM+M) 2021 Best Places to Work small agency category. We offer a competitive benefits package as well as an employee approach to culture, attitude, and accountability rooted in integrity and corporate transparency. Heller is founded on 3 main principles: Do great work; be great to work with; and put people first. Learn more about Heller at: http://www.helleragency.com.
Title: Account Director
Reports to: VP, Client Services
Position Summary:
The Account Director is responsible for managing high revenue accounts and supervising her/his account teams and their resources. Central to the Account Director's responsibility is fostering strong client relationships, ensuring strategic integrity, and training the account team in this regard. The individual is responsible for development of ongoing business on their accounts.
General and Daily Responsibilities:
- Masters the art of building strong relationships with clients and ensures their needs and marketing goals are met
- Partners with other departments to ensure a strong, cohesive team
- Understands product clinical data, competitive landscape, and customer insights to develop comprehensive brand plans and pull through brand strategy
- Responsible for planning and execution of promotional initiatives with an integrated multi-channel approach with the support of account team
- Maintains thorough knowledge of client’s business to anticipate marketing and advertising challenges and opportunities
- Lead client meetings, interface executive level and middle management level on client side during meetings and presentations
- Leads and mentors account team, identifies resourcing needs, and communicates account and team health to leadership
- Identify and foster department and team members’ opportunities for growth, proactively managing the team.
- Responsible for account P&L and ensuring the profitability of accounts based on agency income- incudes estimating, monitoring, financial tracking, forecasting, and billing
- Motivates, leads, and manages internal teams, working collaboratively to drive deliverables that meet our clients’ performance and business objectives
- Representing the agency when interacting with the client, and effectively communicating and selling the agency’s ideas, recommendations, and programs
- A bachelor’s degree (preferred)
- 5-7 years of agency experience (healthcare experience preferred)
- 5+ years of demonstrated success in managing and leading people
- Proven experience as an account director or similar position
- An obsessive attention to detail while tracking toward the bigger picture
- A deep understanding of the different approaches to marketing to patients vs. HCPs
- Excellent communication and presentation skills (written and verbal)
- Team player who partners with all departments to ensure the team functions at a high level
- Self-starter and able to work efficiently under pressure
- Comfortable creating presentations and presenting in front of clients
- Strong planning and project management capabilities
Competitive Compensation Package
Immediate 401k matching and 100% paid healthcare benefits
Generous PTO package, 11 observed holidays, and 12-weeks paid Parental leave
End of year bonus eligibility
100% Remote
Flexible Schedules
Strong company culture
Fun virtual office environment & annual in-person company retreat
What Makes Us Look Twice:
Thrive in an environment of autonomy and trust.
Are excited about finding fresh solutions to age-old challenges.
Appreciate wit, spirited banter, and camaraderie between like-minded souls.
Have spent enough time at agencies to know what you don’t want and what you do.
Is looking for a place to call home and grow.
Heller is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and compensated fairly without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, pregnancy status, marital status, military or protected veteran status, genetics, or any other characteristic protected by law. This position is not restricted solely to the responsibilities listed above, and the scope and responsibilities are subject to change. A pre-employment background check is required as a condition of employment.
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